The Independent London Newspaper
24th May 2017

Ward closures and staff morale at 'rock bottom', say Whittington Hospital staff as Unipart ideas are blamed for crisis

    Whittington Hospital

    Published: 12 April, 2012
    by TOM FOOT

    TWO wards have closed at the Whittington Hospital and staff morale is at “rock bottom” following a raft of ideas being ­driven by a former car parts company.

    The move follows a decision to pay management consultancy firm Unipart £500,000 to find ways of making savings at the Highgate hospital.

    The firm – formerly part of British Leyland – has been hired to implement a “Lean methodology” across the NHS trust.

    The £500,000 was signed off “to help the trust reduce back office support by 20 per cent”.

    But staff have warned that Eddington ward  and Cavell ward have closed in the past few months.

    Hospital bosses advised that Cavell – for elderly patients – should close because it did not have “flexibility”.

    Meanwhile, staff have contacted the New Journal to warn that the hospital is “creating risk” and that staff moral was “at rock bottom”.

    In a hospital bulletin, chief executive Dr Yi Mien Koh said that the aim of the Unipart partnership was to review and redesign “the ser­vices and functions that support patient administration across Whittington Health”.

    “The idea behind Lean is to maximise customer value while minimising waste. The departments or pathways that have successfully implemen­ted Lean include community pain clinic, cytology, imaging, pre-operative assessments, ambulatory care, district nursing and community children’s nursing services.”

    Whittington Health chief operating officer Maria da Silva added that the project will “focus on the patient journey across the administrative functions”.

    “Throughout the process of this work we are committed to ensuring transparency and openness with our staff and will engage with them each step of the way.”


    UA employee

    Even Unipart Automotive have abandoned Uniparts lean principles following h2 equity partners accuisition
    Analysis to death to remove resource that is the only result


    So what is the connection between Lean and the closures? Those sound like they would be two unrelated things that happen to be going on at the same time.

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